We take care of you

Dear guests,

Our daily lives have changed, it’s true. But we all still long to travel and for a change of scenery. Having implemented our own independent security measures, we in South Tyrol are striving to offer a safe holiday experience. We have created more personal space for everyone, so that you’ll feel even more comfortable on your next stay. As carefree as possible. As safe as necessary!

Carefree Dining:

Families and those sharing the same room do not have to maintain the distance of 1 metre. Wearing a mask at the table is not required if the safe distancing of 1 metre is possible. Maintenance of safe distancing at meals – 1 meter from chair-back to chair-back – is guaranteed, though. Our service staff is equipped with the appropriate safety equipment. Use our “Gastfreund” app on your smartphone to retrieve the menu for the evening. 

Flexibility – Down to the Smallest Detail:

In order to allow for the greatest flexibility possible during your stay, we offer you the option of checking in and out on your own. You keep your room key with you for the entire stay. Contactless payment is recommended

Safety for All:

In order to ensure a carefree holiday, we provide plenty of means for disinfection, all over the grounds. Mouth-and-nose protection and other safety equipment is also available.

Buffet: At the buffet we ask you to wear a mouthguard/cloth out of respect for you fellow human beings. Everyone who uses the buffet is obliged to disinfect  their hands 

Toilet:

The disinfection of the hands before and after the use of the toilets is  obligatory

Swimming pool and sauna:

Upon entering the swimming pool, it is obligated to enter in the table provided.  In the whole wellness area, including the rest rooms except those that liv in the same household or are accommodated in the same room,  a minimum distance of two meters.  Before and after the use of the showers, we recommend using the specially  provided spray to disinfect the shower.  Please siton the loungers, as  well as in the sauna on your towel, to protect yourself. 

More Heart Than Ever:

Everything has changed, but we are still the same. Your satisfaction and a high level of quality remain our firm standards. Our staff is at your disposal anytime and will provide you with the best advice in every situation

ONLINE SKIPASS :

Buy your ticket online and skip the queue

In order to make the purchase of the ski pass easier and
more convenient, also this year, we provide the „HOTEL
SKIPASS SERVICE”. The ski pass you are looking
for can be purchased easily online at no additional cost,
with payment by credit card. After making the payment,
the program will generate a code that will be sent
to the customer and to the booked accommodation.
The host will collect the ski pass from the point of sell
and deliver it to the customer at the hotel upon arrival.
To ensure the timely transfer, the purchase online must be
made at least 48 hours before arrival.
For special discounts for families and promotional rates, it
is necessary to contact the central sales offices. http://mydolomiti.dolomitisuperski.com/shop